TPI excels across the board in Ricoh’s Production Workflow Assessment

Ricoh, an industry-leader in commercial printers and software, recently conducted a Production Workflow Assessment, benchmarking our operations against industry best practices. Ricoh concluded that our rating is one of the highest they have seen in their nine years of conducting assessments, noting that most customers typically score below 2.0.

Story Categories

TPI received a strong score of 3.3 in Ricoh’s evaluation. This rating places us in the top tier of companies they’ve assessed over the last nine years. TPI especially excelled in automation and efficiency, where most typically score below 2.0 — TPI cleared a score of 4.0 in these categories.

TPI HAS THE HIGHEST SCORE ON A BENCHMARK THAT I HAVE SEEN IN MY 30 YEARS OF PRINTING EXPERIENCE.

Mark Jorgensen

Solutions Development Manager, Ricoh

TPI’s Production Workflow Scorecard

Highlights

Industry Benchmarking

The representative from Ricoh emphasizes that our rating is one of the highest they have seen in their nine years of conducting assessments, noting that most customers typically score below 2.0.

Areas of Evaluation

The evaluation consists of 16 categories. It reflects how well TPI has managed to automate and modernize their processes compared to other companies.

Cultural and Organizational Knowledge

TPI’s low staff turnover helps them perfect standards across the board. TPI consistently delivers high-quality and detail-oriented work, particularly in the realm of high-end
(VIP) projects for casinos.

In-House Development

The presence of a skilled in-house development team at TPI is crucial. They have created and continue to manage many custom applications, that improve their standards and workflows.

Automation and Digitalization

TPI has successfully automated significant parts of their workflow, such as labor tracking, job tracking, and scheduling, which has allowed for significant efficiency and accuracy.

Lack of Physical Job Tickets

TPI’s fully digital job tickets show a forward-thinking approach that’s rare in the industry.

Overall, Ricoh concludes: 3.3/5 rating reflects TPI’s advanced use of automation and the effectiveness of their internal processes compared to others in the industry.